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Aurora Heat Pumps Privacy Policy

Review Aurora Heat Pumps privacy.

Had an issue with my furnace, not running correctly and I thought it was short cycling so I called Bear Creek after having another HVAC contractor looked at it. Charge me $150 and didn't really fix the problem. The owner Kevin showed up and was able to identify the issue had a short-term fix until we could get it fixed. Kevin was very knowledgeable and a nice guy and didn't even me for the short term solution. I would strongly recommend him!
Where can I start? Kevin is extremely responsive and knowledgeable. Prices are also reasonable for the quality of work performed. I had an emergency leak in my basement today (had a flight to catch in a couple of hours) and denver water was taking too long to shut the water off in the house. Kevin took time out of his day off to stop by my house and temporarily fix the leak so I could make my flight later that day! The professionalism is unmatched! I will be using Kevin and his team on all sorts of projects going forward. Can’t recommend highly enough!
Kevin and his team came into my old moutain home and helped me install a new tankless water heater and a new furnace. They ran into all sorts of unknowns at the house, my well line started leaking into basement and it was just the tip of the iceberg. Kevin stayed numerous days helping me fight problems that were not even part of his installation. He is one who you can say will have your back through thick n thin! He sticks to what he says, where most people would try to stick it to you for unseen work.. His instalation was very thorough and he made sure I was happy before he left. l sure appreciate you helping me fight the fight with courage and leadership. Thank you Kevin and Team A+++

Privacy Policy

Overview

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and request heat pump installation services.

Information We Collect

When you submit an enquiry, we collect contact information including your name, phone number, email address, and property address. We also collect details about your heat pump installation needs.

We automatically collect technical information through website analytics, including IP address, browser type, device information, and pages visited.

How We Use Your Information

We use your contact information to arrange for a local Aurora heat pump technician to contact you with a quote and availability. We share your enquiry details with independent service providers who may be able to help.

We use analytics data to improve website performance and understand how visitors use our site.

Information Sharing

We share your enquiry information with independent heat pump installations in Aurora who may contact you directly. These are separate businesses not under our control.

We use third-party analytics services to track website usage. We do not sell your personal information to third parties for marketing purposes.

Data Storage

We retain your information for as long as necessary to facilitate service arrangements and comply with legal obligations. Contact information is stored securely and access is limited to authorized personnel.

Your Rights

You have the right to request access to your personal information, request corrections, or request deletion. To exercise these rights, contact us through the details provided on this website.

You can opt out of analytics tracking using browser settings or privacy tools.

Cookies

We use cookies to improve website functionality and track usage. See our Cookie Policy for details about the cookies we use and how to control them.

Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact

For questions about this Privacy Policy or to exercise your data rights, contact us through the details provided on this website.

About Aurora Heat Pumps

Who We Are

About Aurora Heat Pumps

When heating costs are too high or systems keep breaking down, we help Aurora homeowners and builders arrange heat pump installations that reduce energy use and improve comfort. We gather project details, then route the enquiry to a local heat pump technician who performs a site assessment, load calculation, installation, and final testing.

Our Full Story

Our Mission & Values

We exist to make heat pump installation straightforward for Aurora homeowners and businesses by arranging experienced local technicians who size, install, and service systems properly.

  1. Transparency

    Clear quotes before work starts with no hidden fees

  2. Accuracy

    Load calculation and sizing assessment for every installation

  3. Accountability

    Follow-up after installation to confirm system performance

  4. Locality

    Aurora technicians who respond quickly to service requests

Reviews

What Our Clients Say

Had an issue with my furnace, not running correctly and I thought it was short cycling so I called Bear Creek after having another HVAC contractor looked at it. Charge me $150 and didn't really fix the problem. The owner Kevin showed up and was able to identify the issue had a short-term fix until we could get it fixed. Kevin was very knowledgeable and a nice guy and didn't even me for the short term solution. I would strongly recommend him!
Where can I start? Kevin is extremely responsive and knowledgeable. Prices are also reasonable for the quality of work performed. I had an emergency leak in my basement today (had a flight to catch in a couple of hours) and denver water was taking too long to shut the water off in the house. Kevin took time out of his day off to stop by my house and temporarily fix the leak so I could make my flight later that day! The professionalism is unmatched! I will be using Kevin and his team on all sorts of projects going forward. Can’t recommend highly enough!
Kevin and his team came into my old moutain home and helped me install a new tankless water heater and a new furnace. They ran into all sorts of unknowns at the house, my well line started leaking into basement and it was just the tip of the iceberg. Kevin stayed numerous days helping me fight problems that were not even part of his installation. He is one who you can say will have your back through thick n thin! He sticks to what he says, where most people would try to stick it to you for unseen work.. His instalation was very thorough and he made sure I was happy before he left. l sure appreciate you helping me fight the fight with courage and leadership. Thank you Kevin and Team A+++
We have known Kevin Camblin for a decade. First of all, he is fully licensed and insured. I not only hired him to install furnace in my rental, last year we hired him to install new AC in our new home. The home builder had the copper lines preinstalled (refrigerant). When Kevin finished the AC install, he found and repaired the copper line the BUILDER accidentally punctured with a nail. (this leak was in basement ceiling). Outstanding workmanship on Kevin’s part and we went with an upgrade on our new AC - reason was it is more efficient and super quiet. Give this company a call. High integrity and competitive price. AVOID THE BIG CHAINS because the others have high overhead!
I have had terrible luck with furnaces in my homes. Not only has Bear Creek Heating & Air replace one furnace but two. My first home and then my second when I moved into a townhouse. In true emergency it was the dead of winter and woke up to a home that was less than 50 degrees. Their team worked efficiently to see was available and do it for a fair and reasonable cost. I would highly recommend this company! I've had my furnace now for a couple years and zero problems!

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