---
title: "Aurora Heat Pumps | Privacy Policy"
description: "Clear, accessible and easy to understand Privacy Policy for Aurora Heat Pumps. Last Updated: November 13, 2026"
canonical: "https://www.auroraheatpumps.com/legals/privacy"
lastmod: "2026-11-13T13:11:22.418Z"
---

# Privacy Policy

Clear, accessible and easy to understand Privacy Policy for Aurora Heat Pumps. Last Updated: November 13, 2026

**1. Who we are** Aurora Heat Pumps operates this website and is responsible for the personal information collected through it. You can reach us through the contact details on our contact page.

**2. What we collect** When you send an inquiry we collect the information you provide: typically your name, contact details (identifiers such as your name, phone number, email address and street address or ZIP code), and what you tell us about the work you need. We do not ask for Social Security numbers, financial account numbers or any other sensitive personal information through this website, and we do not knowingly collect information from children under 16.

**3. Why we use it** We use your information to respond to your inquiry, schedule and perform the work you asked about, and keep basic records of inquiries. We do not use it for any purpose that is unrelated to, or incompatible with, the reason you gave it to us.

**4. Who it is shared with** When you send an inquiry, we share your details with a suitable independent contractor for your project, chosen for what you tell us you need, so they can contact you about it. Beyond that, your inquiry details are shared only with the service providers that operate this website (such as hosting and email). We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

**5. How long we keep it** Inquiry records are kept for as long as needed to handle the inquiry and for a reasonable period afterwards for business records, then deleted.

**6. Your rights** Depending on where you live, you may have the right to know what personal information we have collected about you, to request a copy of it, to ask us to correct or delete it, to opt out of its sale or sharing (we do neither), and not to be discriminated against for exercising any of these rights. To make a request, contact us using the details on our contact page; we will verify your request against the information we already hold and respond within the time the law allows.

**7. Do Not Track** This website does not respond to browser Do Not Track signals, because there is no consistent standard for them.

**8. Analytics** Where analytics are active on this website, they are described in our Cookies Policy.

**9. Changes** We may update this policy from time to time; the version published on this page applies.

## Business details

### Contact

- **Phone**: [1 720-936-7533](tel:1720-936-7533)
- **Email**: [contact@auroraheatpumps.com](mailto:contact@auroraheatpumps.com)
- **Based in**: Aurora, CO, 80010
- **Enquiries**: [Send an enquiry](https://www.auroraheatpumps.com/contact) — We ask for your name, phone number, email and a message.

### Opening hours

- **Monday**: 08:00 – 18:00
- **Tuesday**: 08:00 – 18:00
- **Wednesday**: 08:00 – 18:00
- **Thursday**: 08:00 – 18:00
- **Friday**: 08:00 – 18:00
- **Saturday**: 10:00 – 16:00
- **Sunday**: 10:00 – 16:00