--- title: "About Aurora Heat Pumps" description: "Heat pump sizing at Colorado’s altitude takes more than a quick online quote. Tell us about your home, and we’ll arrange" canonical: "https://www.auroraheatpumps.com/about" lastmod: "2026-11-15T09:58:24.882Z" --- # About Aurora Heat Pumps We arrange local heat pump installers for Aurora-area homes and properties, start to finish. ## Heat pump sizing at Colorado’s altitude takes more than a quick online quote We handle the assessment, written estimate, and installer coordination so you don’t have to figure it out alone. Aurora Heat Pumps is an enquiry service for [heat pump installation](https://www.auroraheatpumps.com/), maintenance, and repair across the Aurora area. Tell us about your home or property. We schedule an in-person assessment. That assessment covers load calculation, altitude-adjusted sizing, freeze protection for outdoor lines, and a backup heat strategy, before any system type is recommended to you. Air-source heat pumps lose rated capacity above 5,000 feet without altitude derating factored into the sizing. The Denver metro sits well above that threshold, and permitting requirements vary by county and municipality across the region. The installer we arrange is familiar with both, so the system sized for your property is sized correctly, and the permit path is clear from the start. We take the enquiry, scope the job, and schedule the visit. The on-site work is carried out separately. Our role is to take your enquiry and make sure you receive an itemised written estimate covering equipment, installation scope, and timeline before anything is booked. No commitment is required to get those details in writing. After installation, a post-install check confirms the system performs to the specified output before the job is closed. Air-source, mini-split, and geothermal systems each have different commissioning steps, that check is part of every arrangement we make, not an optional add-on. ## How We Arrange Heat Pump Installations ### Our Mission We exist to make heat pump installation straightforward for Aurora-area homeowners and property managers by handling the assessment, written estimate, and installer coordination from the first enquiry. - **Transparency**: Written scope and itemised estimate delivered before any work is booked. - **Accuracy**: Load calculations and altitude derating applied before any system is sized. - **Completeness**: Post-install check confirms output matches the specification on every job. - **Preparedness**: Freeze protection and backup heat strategy addressed during assessment, not after. ## From first enquiry to a working system Four steps from your initial contact to a confirmed, performing installation. 1. **Tell Us About Your Home**: Share your property details, current heating setup, and what you need the system to do. The more you tell us, the better we can scope the right visit. 2. **Arrange an Assessment**: We schedule a property visit, run a load calculation, and apply altitude derating for your elevation. Freeze protection and backup heat strategy are covered at this stage. 3. **Review the Written Estimate**: You receive an itemised written estimate covering equipment, installation scope, and timeline. Nothing is booked until you have reviewed and agreed to the full scope in writing. 4. **Confirm the Post-Install Check**: Once installation is complete, a post-install check confirms the system output matches the specification. The job is not closed until that check is done. [Request an Assessment](https://www.auroraheatpumps.com/contact) ## What people ask before getting started ### Do you install heat pumps yourselves? No. Aurora Heat Pumps is an enquiry service. The on-site work is carried out separately. You get a written estimate before anything is booked, and a post-install check confirms the system runs to spec. ### Why does altitude matter for heat pump sizing in Aurora? At Aurora’s elevation, air density is lower, which reduces a heat pump’s rated capacity. A system sized for sea level will underperform here. The installer we arrange accounts for altitude derating in the load calculation so the equipment is sized for your actual conditions. ### What does the written estimate include? Equipment model and BTU capacity, installation scope, labor, timeline, freeze protection plan for outdoor lines, and backup heat strategy. Permitting requirements for your municipality are also confirmed before the estimate is finalised. ### What happens if I delay getting my heat pump assessed? Running an undersized or aging system through a Colorado winter increases the risk of a mid-season breakdown. Repair costs during peak demand are higher, and parts lead times stretch. An assessment now identifies any readiness issues before cold weather forces the decision. ### Which heat pump systems do you arrange installation for? Air-source heat pumps, mini-split systems, and [geothermal heat pumps](https://www.auroraheatpumps.com/services/geothermal-heat-pumps). The installer’s on-site evaluation determines which type suits your property’s load, layout, and existing equipment. ## Arrange a Heat Pump Assessment Tell us about your home. We schedule a load evaluation, size the system for Aurora’s altitude, and put the full scope in writing before anything is booked. [Request an Assessment](https://www.auroraheatpumps.com/contact) ## Business details ### The business - **Business name**: Aurora Heat Pumps - **About**: Heat pumps come in air source, mini split and geothermal types, and picking between them is a lot to take on alone. Aurora Heat Pumps asks about your home and how you heat it now, then schedules an inspection. You get a written estimate before any work starts. Request yours with a short note. ### Contact - **Phone**: [1 720-936-7533](tel:1720-936-7533) - **Email**: [contact@auroraheatpumps.com](mailto:contact@auroraheatpumps.com) - **Based in**: Aurora, CO, 80010 - **Enquiries**: [Send an enquiry](https://www.auroraheatpumps.com/contact) — We ask for your name, phone number, email and a message. ### Opening hours - **Monday**: 08:00 – 18:00 - **Tuesday**: 08:00 – 18:00 - **Wednesday**: 08:00 – 18:00 - **Thursday**: 08:00 – 18:00 - **Friday**: 08:00 – 18:00 - **Saturday**: 10:00 – 16:00 - **Sunday**: 10:00 – 16:00 ### Services - **Services**: [Heat Pump Installation](https://www.auroraheatpumps.com/), [Air Source Heat Pumps](https://www.auroraheatpumps.com/services/air-source-heat-pumps), [Geothermal Heat Pumps](https://www.auroraheatpumps.com/services/geothermal-heat-pumps), [Heat Pump Inspection](https://www.auroraheatpumps.com/services/heat-pump-inspection), [Heat Pump Maintenance](https://www.auroraheatpumps.com/services/heat-pump-maintenance), [Heat Pump Repair](https://www.auroraheatpumps.com/services/heat-pump-repair), [Mini Split Heat Pumps](https://www.auroraheatpumps.com/services/mini-split-heat-pumps) ### Areas covered - **Main area**: Aurora - **Areas we cover**: [Bennett, CO](https://www.auroraheatpumps.com/areas/bennett-co), [Centennial, CO](https://www.auroraheatpumps.com/areas/centennial-co), [Foxfield, CO](https://www.auroraheatpumps.com/areas/foxfield-co), Mission Viejo, CO, Murphy Creek, CO, [Denver, CO](https://www.auroraheatpumps.com/areas/denver-co), [Greenwood Village, CO](https://www.auroraheatpumps.com/areas/greenwood-village-co), [Englewood, CO](https://www.auroraheatpumps.com/areas/englewood-co), [Parker, CO](https://www.auroraheatpumps.com/areas/parker-co), [Lone Tree, CO](https://www.auroraheatpumps.com/areas/lone-tree-co), Highlands Ranch, CO ### Good to know - **Other**: Aurora-area enquiry service for heat pump installation, maintenance and repair — We arrange local heat pump installers to assess your property for air-source, mini-split and geothermal systems. - **Policy**: Written estimate before booking — We put the scope in writing before any work is booked. - **Policy**: Every enquiry starts with a system evaluation (load, existing equipment condition, altitude-adjusted sizing), then an itemised written estimate covering equipment, installation scope and timeline, and a post-install check to confirm the system performs as specified.